Privacy Policy
Who we are
This website is operated by Apollo Cleaning.
Address: Cromer, United Kingdom, NR27 0BY
Email: apollocleaners@aol.com
Phone: 01263 515850
What data we collect
- Service requested
- Name
- Email address
- Phone number
- Preferred contact method
- Address / postcode
- Message / notes (optional)
- Uploaded photos (optional)
- Technical data (IP address, browser user agent, and page URL)
Why we collect it
- To respond to quote requests and provide services
- To contact you using your preferred contact method
- To keep internal records of enquiries and jobs
- To help prevent spam and abuse of the quote form
Legal basis
- Legitimate interests (responding to enquiries and running our business)
- Steps prior to entering a contract (providing a quote / arranging a service)
How long we keep your data
We keep enquiry data for up to 365 days, unless we need to keep it longer for legal, accounting, or customer service reasons.
Who we share your data with
We may share your data with service providers who help us run the website and manage enquiries (data processors), such as:
- Email Nerds Ltd (website provider) — Website hosting and lead form processing • United Kingdom
Cookies
We use limited cookies to help the website function and to reduce spam:
- lead_token — Fraud/spam prevention and basic form tracking (30 days)
Your rights
You may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us using the details above.
Complaints
If you are unhappy with how we handle your data, you can contact us first so we can try to resolve it. You may also complain to the UK ICO (Information Commissioner’s Office).
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